our board
minutes of meetings
Our board members are "non-executive" – they have no involvement in individual complaints. Their job as "public interest" directors is to ensure that the ombudsman service is properly resourced and is able to carry out its work effectively and independently.
The board of the Financial Ombudsman Service meets formally around ten times a year, to consider a wide range of strategic issues.
The minutes of their meetings are available to download in PDF format:
- Nov 2008 - board minutes
- Oct 2008 - board minutes
- Sept 2008 - board minutes
- July 2008 - board minutes
- June 2008 - board minutes
- May 2008 - board minutes
- April 2008 - board minutes
Information about the sub-committees of the board – including a summary of meetings held and which board members attended – is available in the report and financial statements published annually. These are available to download in PDF format: